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Championing your library

Resources and information to assist public libraries to advocate the positive role their library plays in the community.

State Library of Queensland resources

  • The Creative Spaces Impact Framework (2016), developed through The Impact of Libraries as Creative Spaces project, is designed to help demonstrate libraries value as creative spaces. The framework can be used to articulate the creative impact of an initiative as it is developed, enacted and reported; secure support and resources; gather longitudinal and comparative qualitative data regarding the impact of libraries as creative spaces; and, draw comparisons over time and across library services.
  • The WELCOME toolkit (2016), a simple community engagement framework developed by a team of participants in the 2015 Library Leadership program sponsored by SLQ, helps libraries to plan, develop and evaluate community outreach and engagement strategies.
  • In partnership with Logan Libraries, QUT Masters of Social Work students engaged with the Indian and Vietnamese communities in Logan to identify awareness and use of public libraries (2016). The students' presentations – Indian  (PDF 1.8 MB), Vietnamese  (PDF 2.0 MB) and reports – Indian  (PDF 1.2 MB), Vietnamese   (PDF 3.3 MB)– detail survey findings and provide recommendations and suggestions for multicultural outreach plans.
  • Trends in mobile library services  (PPTX 12.5 MB) (2016), developed by Deb Miles (Executive Manager, Regional Partnerships) for the Australasian Mobile Library Network (AMLN) Conference, in Ballarat in August 2016, includes a rationale for the term mobile library to be inclusive of all forms of outreach to increase access to library services. The mobile library or any outreach service is framed as one of the best marketing and promotional strategies public libraries can use, and the presentation showcases the WELCOME Toolkit for community engagement.
  • Through the Library Dividend (2012), a study of the socio-economic value of Queensland public libraries, a range of materials has been produced to support the library sector to clearly and powerfully articulate the benefits of Queensland public libraries.

Australian resources

  • 10 Ways Public Libraries Power Smart Cities is an ALIA produced fact sheet which showcases public libraries' contribution to innovation and creativity in Australia's communities.
  • ALIA’s Advocacy Action Planning Workbook (PDF 115 KB) and 10 steps to a successful lobbying campaign (PDF 122 KB) (2016) provide guidance in helping to influence the long term outcome for your library service.
  • Queensland: an age-friendly community (2016) outlines the Queensland Government’s approach to achieving a more age-friendly state. Consider how your library service is contributing to one or all of the eight goals.
  • Building Social Cohesion in Our Communities (2015) is intended to help local governments build strong, socially cohesive communities. The resource is structured around the five elements of building social cohesion based on international best practice. It features case studies from local governments around Australia, tips for implementing good practice at the local level and links to useful resources.
  • National Welfare & Economic Contributions of Public Libraries (PDF 1.04 MB) (2013) provides estimations of the contributions that public libraries make to Australian community welfare and Australian economic activity.
  • ALIA’s Little Book of Public Libraries (PDF 1.32 MB) (2009) is a dynamic collection of key messages to help everyone become a library champion. Download and print, or share online, to spread your love for libraries.
  • To assist arts and cultural practitioners to evaluate projects and programs, Arts Queensland has produced tools and resources which enable the building of value measurement. These tools include data collection spreadsheets, sample surveys and fact sheets about evaluation, data tracking and planning, and can be accessed via Arts Acumen.

International resources

  • Access and opportunity for all: How libraries contribute to the United Nations 2030 Agenda (2016) compiles examples and recommendations demonstrating the contribution of libraries to the UN Sustainable Development Goals. The accompanying toolkit helps libraries advocate to policymakers.
  • The Digital Inclusion Outcomes Framework (2015) was developed as a single, flexible template for benchmarking and tracking digital inclusion in the UK. The resource includes a step-by-step guide; bank of outcomes, indicators and survey questions; and, report template, which can be used to assess the outcomes of library digital inclusion activities.
  • Library Advocacy Unshushed (2015) is a MOOC from the University of Toronto, with the goal that participants become powerful advocates for the values and future of libraries and librarianship. By viewing the archived content, you will learn how to communicate more effectively, and develop and strengthen strategic relationships.
  • The Library A to Z (2014) is a visual A to Z celebrating the wide range of services, resources and facilities that make libraries so fantastic. Download materials, including illustrations, posters, cards and other advocacy materials that you are free to share and re-use.
  • Speaking Volumes (2014) provides examples of the wide range of activities that demonstrate the impact public libraries can have in four key policy areas – social, economic, educational and cultural. The Carnegie UK Trust leaflet (PDF 1.5 MB) and poster (PDF 1.49 MB) illustrate how libraries contribute to the wellbeing of individuals and communities.
  • Find resources to help gather evidence, use data, and tell the stories that demonstrate the value of the library and show the return on investment it brings to the community at WebJunction. Bite-sized Advocacy, Part 1 and Part 2, is a useful place to start, or learn how to start the crucial conversation with ideas from the Start the Conversation Kit or the Economic Development Kit.

Organisation links


Research and initiatives that support innovation and planning within Queensland public libraries.

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Last updated
11th March 2019