Skip links and keyboard navigation

Service Level Agreement

The Service Level Agreement between Local Governments and the Library Board of Queensland is valid for the period 1 July 2018 to 30 June 2021.

Service Level Agreement 2018-2021 for Independent libraries (PDF 141 KB)

Service Level Agreement 2018-2021 for Rural Libraries Queensland libraries (PDF 142 KB)

Service Level Agreement 2018-2021 for Indigenous Knowledge Centres (PDF 143 KB)

A Q&A sheet [PDF 255KB] is available for Local Governments operating an Indigenous Knowledge Centre (IKC) that addresses questions about changes to the Service Level Agreement.

The First 5 Forever (formerly known as Best Start) Family Literacy Initiative Service Level Agreement between local governments and the Library Board of Queensland is valid for the period 1 January 2015 to 31 December 2018

Best Start Service Level Agreement 2015-2018 for Independent libraries (PDF 144 KB)

Best Start Service Level Agreement 2015-2018 for Rural Libraries Queensland libraries (PDF 123 KB)

Library strategic plan development

It is a requirement of the Service Level Agreement that public libraries and IKCs develop a strategic plan/operational plan for the library or IKC service. If you need assistance in the development of a strategic plan for your library service, the following guide has been developed for your use.

Strategic Plan Development Guide (PDF 510 KB)

More information

Contact Local Government Coordination, by phone: 07 3842 9049 or email: lgc@slq.qld.gov.au

Last updated
18th May 2018