Skip links and keyboard navigation

Service Level Agreement

The Service Level Agreement for Public Library or Indigenous Knowledge Centre services between Local Governments and the Library Board of Queensland is valid for the period 1 July 2018 to 30 June 2021.

Service Level Agreement 2018-2021 for Independent libraries (PDF 141 KB)

Service Level Agreement 2018-2021 for Rural Libraries Queensland libraries (PDF 142 KB)

Service Level Agreement 2018-2021 for Indigenous Knowledge Centres (PDF 143 KB)

A Q&A sheet [PDF 255KB] is available for Local Governments operating an Indigenous Knowledge Centre (IKC) that addresses questions about changes to the Service Level Agreement.

Service Level Agreement for First 5 Forever Family Literacy Initiative 2019-2021   (PDF 375.5 KB)

Library strategic plan development

It is a requirement of the Service Level Agreement that public libraries and IKCs develop a strategic plan/operational plan for the library or IKC service. If you need assistance in the development of a strategic plan for your library service, the following guide has been developed for your use.

Strategic Plan Development Guide (PDF 510 KB)

More information

Contact Local Government Coordination, by phone: 07 3842 9049 or email: lgc@slq.qld.gov.au

Last updated
14th February 2019